Terms of Service

1. Agreement

These Terms govern access to Waalikwa. By creating an account or accepting an invitation to join an organisation or an event committee, you confirm that you have read and accepted these Terms and the Privacy Notice. If you use Waalikwa on behalf of a business, you confirm that you are authorised to act for it.

2. A tool for organisers, not a payment service

Waalikwa provides software for planning events, managing guest lists, generating invitations, admitting guests at the door, and recording contributions. We do not collect payments, hold funds, act as an escrow, process mobile money, or become a party to any arrangement between an organiser, a committee, a guest, or a contributor.

Pledges, payments, and expenses recorded in Waalikwa describe money that people handled between themselves. Totals, outstanding balances, and reports are administrative summaries of what users entered. They are not receipts, not proof of payment, and not financial, tax, accounting, or legal advice.

3. Organiser responsibility for guest information

Most people in Waalikwa never created an account: an organiser added them to a guest list or a contribution record. The organiser is responsible for having a lawful basis to hold and use those details, for the accuracy of names, phone numbers, and seat allowances, and for the appropriateness of any message sent using them.

Organisers must not upload contact lists they have no relationship with, or use a guest list gathered for one event to promote something unrelated.

4. Accounts, roles, and authority

Provide accurate information, protect your credentials, use only the access you were given, and tell us promptly if you suspect someone else is using your account. Actions taken with an account may be attributed to it.

Access is scoped by role. Gate staff and committee members are assigned to specific events and can reach only those. Administrators may withdraw access at any time, and removing someone from a committee withdraws their access to that event.

5. Acceptable use

Do not use Waalikwa for fraud, unsolicited bulk messaging, harassment, impersonating a host, collecting contributions under false pretences, misleading records, malware, or attempts to bypass access controls. Do not use it for any activity that breaks applicable law or another person's rights.

6. Contribution records

Check names, amounts, dates, and methods before recording them. Money records in Waalikwa are not edited: a mistake is corrected by voiding the entry with a reason and making a new one, so the running total stays reconstructible from the entries behind it.

A committee remains responsible for reconciling what Waalikwa shows against the cash, mobile money, and bank records it actually holds. Where the two disagree, the money itself is authoritative, not the software.

7. Invitations and public links

Each invitation carries a short code, and anyone holding that code can open the invitation page and respond while the event is active. Treat a code as shareable, because guests routinely forward invitations. Do not place information on an invitation that would cause harm if seen by someone outside the guest list.

8. Availability and changes

We work to keep the service reliable, but uninterrupted availability is not guaranteed, and messages sent through third-party email and SMS networks may be delayed or fail to arrive. Plan for a gate that can admit guests without a live connection where an event depends on it. We may maintain, secure, improve, or change the service, and will give reasonable notice of material changes where practicable.

9. Suspension and termination

We may restrict access to protect users, comply with law, or respond to abuse, non-payment, security risk, or material breach. Attendance history and audit records may be retained where legally or operationally required, including after an account is closed.

10. Liability

To the extent permitted by law, Waalikwa is provided without guarantees about attendance, the delivery of any individual message, the accuracy of information entered by users, or decisions made by organisers and committees. Nothing in these Terms excludes liability or rights that cannot lawfully be excluded.

11. Governing law and contact

These Terms are governed by the laws applicable in the United Republic of Tanzania. Questions may be sent to privacy@protend.tz.